All returns must be requested within 14 days. No returns are allowed after 14 days after receipt.
Please contact Customer Service for return authorization before returning merchandise.
Merchandise must be returned in it’s original inner packing and must be in resaleable condition. Merchandise, merchandise packaging,
and inner packing must bear no markings or be otherwise defaced or damaged.
No refund will be given for items that do not meet these requirements.
Broken or defective items for replacement.
We may require the item to be returned, or a photo of the damage, or we may send prepaid return shipping labels.
Non-broken or non-defectiveitems
here will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.
How long does shipping take?
Ground please allow 7-10 days
USPS please allow 7-10 days
2-Day Rush please allow up to 2-4 business days
USPS AirMail please allow 7-14 business days
Canada please allow 10-14 business days*
Most orders ship within 1-2 business days. The above times are estimates from the day you place your order.
Most orders for blue dot items placed before 10:00 am PST will ship same day. Most orders for red dot items placed before noon PST will ship same day. Please note that same day shipping is not guaranteed.
*Orders to Canada only ship on Thursdays.
Your tracking number will be automatically emailed to you once your order has shipped. ******* can this be automatically updated in shopify so an email is sent*******
Please allow 2-3 business days after placing your order for the tracking number to show.
If it’s been 3 business days and you still don’t have a tracking number, please contact us via email.